As the beginning of this summer was spent for leisure, the second part of this summer is being spent for work. I once heard that if you Work hard play hard - Wiz Khalifa As I just begun my internship at Perurail, a peruvian-british company that is a part of the Belmond group, I was given a list of tasks to complete. Moreover it was like a checklist and my first task was to stalk them in every webpage/social media site that I could and provide them with feedback: comments, suggestions, and my opinion. Although having already looked into them beforehand in order to get an insight on the company that I would be working for, this was like an FBI search for their online prescense. https://www.perurail.com Take a look at my suggestions and comments: Besides having stalked their company, I was also breilfy introduced to the company by this presentation that I am in the midst of correcting because it has a couple errors. Also since I am the intern I have been completing a few favors that my colleagues might be asking for me here and there. Most likely what tends to happen is because of my english skills I am asked to correct someones work or send mails to people in english. The learning that comes with this is that I am actually becoming more aware of my vocabulary, grammer, and the spelling of words.
For example take a look at this email: Dear Mr. ? , Thank you very much for complete our online survey. Your feedback will help us to improve the quality of our services. We noticed that you had a problem in the Purchase & Reservation Process. We apologize for this inconvenience and we inform you that the Booking Department is working immediately on it to fix the problem. Furthermore, we want to understand better the problem that you mentioned about the innacurate information received of our train stations: Urubamba and Ollantaytambo. Please, could you explain it to us? Thank you very much, ? Now take a look at the correction and you can tell the difference of how I have become more aware of my word usage and gramatical errors; although I still have to work on my word usage problems and my gramatical error problems. Dear Mr. ? , Thank you so much for completing our online survey. Your feedback will help us improve the quality of our services. However, we noticed that you had a problem in the Purchase & Reservation Process. We apologize for this inconvenience and we inform you that the Booking Department is currently working on fixing the problem. Furthermore, we want to better understand the problem that you breifly mentioned about the innacurate information received from our train stations: Urubamba and Ollantaytambo. Therefore could you please further explain to us the situation in order for us to fully comprehend what happened? Thank you, ? Now my next task in an interesting one. I have to go to Larcomar and pertend to be a client and go up to the Perurail shop and test the employees there on their company and not only that but make sure they are welcoming. I am excited to see this in action because it if the employees do not a good their job will not be harmed but I will be like a spy for my mentor. Moreover, I will play with my indimidation skills in order to try and crack the employees down as if they were an egg. Stay tuned on twitter to see how this goes, the post will come in either today or tomorrow.
1 Comment
Augusto
2/25/2015 09:44:00 pm
Stefan! Sounds like a cool internship! The experience of being able to see how employees work is great, maybe you could pass some of your knowledge for BlendZ! It sounds that you are exited and having a great time. It is great that you are helping your internship peers :)
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BloggerMy name is Stefan Stangl and I am originally from San Francisco, California. Currently, I am senior at Colegio Franklin Delano Roosvelt in Lima, Peru. My passions are sports and art. Personal: @Stefan6 School: @fdrinnovationacademy ♫Tweet me ♫
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June 2015
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